Privacy Statement From relanithor
Your privacy and data security are our top priorities
Our Privacy Commitment
This Privacy Policy explains how relanithor collects, handles, and protects your personal information in accordance with Australian privacy laws and our own standards.
By using our website or services, you agree to the collection and processing of your data as described in this Privacy Policy. Please review it carefully.
Information We Collect About You
We may collect personal information directly from you or automatically through your use of our site, always respecting your privacy and the law.
Information You Provide Directly
- • Enquiries submitted using online forms on our site
- • Correspondence by email, phone, or other communication channels
- • Feedback, messages or other voluntary disclosures
- • Participation in surveys or client reviews
- • Information shared during advisory sessions
Information Collected Automatically
- • Technical identifiers from browser or device usage
- • Site interaction data, such as pages viewed and time spent
- • Cookies, session logs and analytics data
- • Approximate geographic location (if enabled)
- • Usage patterns that enhance client experience
How We Use Your Information
We use collected information to facilitate consultations, respond to enquiries, enhance our services, and meet regulatory obligations in Australia.
- • Responding to your requests and providing consultation
- • Improving our website, services and communication
- • Ensuring the security of your data and our system
- • Meeting regulatory compliance and legal requirements
- • Conducting client satisfaction assessments
- • Managing appointment scheduling and communication
- • Enabling internal analysis and operational improvements
Your Rights: We are committed to protecting your privacy, providing access to your information upon request, and upholding your rights as per Australian law.
How We Share Your Data
We do not sell your personal information. Data may be shared with trusted service providers who support our operations or when legally required.
Trusted Third Parties
Third-party service providers may access your data only as necessary to assist us and are bound by strict confidentiality and compliance requirements.
Legal and Regulatory Requirements
Certain information must be retained or disclosed to meet Australian legal obligations and regulatory authorities.
Anonymous Usage Statistics
Aggregate or non-identifiable information may be used for site improvements and reporting.
Your Data Rights
You have the right to request access to, correction, or deletion of your data, as well as to object to certain processing or request data portability.
- • Request access to your personal data held
- • Ask for inaccurate data to be corrected
- • Request removal of your data
- • Receive your data in portable format
- • Object to certain uses or processing
- • Limit how your data is handled
Contact us to exercise your privacy rights or for any clarification. We strive to respond promptly to all requests within regulatory timeframes.
How We Safeguard Your Data
We employ technical, administrative, and organisational safeguards to help protect your information from unnecessary access, misuse, or loss.
Technical Protections
- • Encryption of data transmissions where practical
- • Network firewalls, secure servers and backups
- • Strong authentication and access controls
- • Regular monitoring for vulnerabilities
Organisational Safeguards
- • Staff awareness and privacy training
- • Physical and digital access restrictions
- • Incident response and review procedures
- • Strict confidentiality obligations for staff
Data Retention and Deletion
Your personal data is retained only as long as necessary for consultation, support, regulatory, or legal needs in accordance with Australian law.
- • Basic account and identification information
- • Consultation and session records
- • Records of your communication with us
- • Transaction and billing information (if applicable)
- • Your preferences (if you opt in to updates)
You can request data deletion except where we are required to retain details for legal reasons.
How We Handle International Transfers
Data may occasionally be processed or stored outside Australia. We ensure safeguards and agreements are in place to protect your information.
- • Use of secure, international data services
- • Binding contractual commitments with service providers
- • Assessment and limitation of data sent abroad
- • Ongoing review of overseas processing procedures
Cookies and Tracking
We use cookies for site performance and analytics. Your consent is required for all non-essential cookies; learn more in our Cookie Policy.
Types of Cookies We Use
- • Required for site functionality and user security
- • Used to analyse site usage trends
- • Enhance site experience for you
- • Support specific features and interactions
You can manage cookie settings at any time. Adjust preferences using your browser or our on-site tool.
Policy Updates and Notification
This policy may be updated to reflect legal or process changes. We inform users of any significant updates.
- • Notice posted on our website
- • Direct notification via email (when possible)
- • Summary of changes in the policy
- • Effective date clearly stated
Continued use indicates acceptance of the current policy version.
Contact For Privacy Concerns
For questions or requests regarding this policy, please reach out using the provided email or phone contacts.
relanithor
255 Broadway, Glebe, NSW 2007 Australia
Phone: +61-7-7984-3141
Email: content@relanithor.com
Updated October 23, 2025 for accuracy
Policy effective as of October 23, 2025